Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: January 25, 2025
Rehma Foundation ("we," "our," or "us") operates the Rehma platform (rehma.ai) to connect donors with children in need of medical assistance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our platform, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not access or use our services.
Personal Information
- Name, email address, and phone number
- Payment information (processed securely through our payment partners)
- Donation history and preferences
- Profile information and account settings
- Communication preferences and messages
Usage Information
- Device information (IP address, browser type, operating system)
- Usage patterns and interaction with our platform
- Cookies and similar tracking technologies
- Location data (with your consent)
Medical Information
- Medical records and documentation (for children seeking assistance)
- Treatment progress reports and updates
- Healthcare provider information
- Insurance and financial assistance information
- Process donations and maintain transaction records
- Provide updates on children's treatment progress
- Communicate with you about our services and impact
- Improve our platform and user experience
- Ensure platform security and prevent fraud
- Comply with legal obligations and regulatory requirements
- Generate anonymized reports and statistics
- Facilitate connections between donors, children, and healthcare providers
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted partners who assist in platform operations (payment processing, email services, analytics)
- Healthcare Partners: With medical professionals and NGOs involved in children's care (with appropriate consent)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of our users and platform
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with user notification)
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure database storage with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Multi-factor authentication for administrative access
- Regular data backups and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable measures.
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restrict Processing: Request limitation of how we process your information
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
We use cookies and similar technologies to enhance your experience on our platform:
- Essential Cookies: Required for platform functionality and security
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.
Our platform is designed to help children, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
For children seeking medical assistance through our platform, we work with parents, guardians, and healthcare providers to ensure appropriate consent and privacy protection.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us: